Shipping and Returns
Orders with in stock inventory will be fulfilled within 5-7 business days (excluding holidays). Please note your order may encounter delays once shipped with UPS due to COVID-19, increased shipping volume or inclement weather which is out of our control.
Shipping costs are calculated live at checkout by size, weight, and the type of item you are purchasing.
We do not offer international shipping at this time. We only ship to the continental US.
We do not offer instore pickup at this time.
We update our website with the estimated shipping time frames as often as possible on the product descriptions. Do to the high demand on our products and in the event of an unforeseen delay with production, the estimated lead time is subject to change. Should this occur, you will be notified of changes to the item(s) in your order. Please note, lead times do not include shipping times.
Shipping and Exchange Policy
We hope you love your new plant as much as we do. However, if you're not completely satisfied with your purchase, we’ll gladly make it right.
To return an item, please email our store at email@example.com for assistance.
Shipping and Handling Charges
Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. Return shipping charges may apply. Taxes charged are refunded in accordance with state and local laws. Returns sent via USPS that arrive with postage due will be returned to the sender.
Final Sale & Clearance Items
Final Sale and Clearance items are not returnable or exchangeable except for manufacturing defects.
All products are carefully inspected prior to shipment, and we ask that you inspect your pieces upon receipt. However, if a defect is discovered. Please contact us at firstname.lastname@example.org for assistance.